TERMS OF SALES
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ARTICLE 1 - Scope
These General Conditions of Sale apply, without restriction or reservation to all sales concluded by SONIS, ("the Seller") to consumers and non-professional buyers ("The Customers or the Customer"), wishing acquire the products offered for sale by the Seller ("The Products") on the website www.cabanachat.fr.
In particular, they specify the conditions for ordering, payment, delivery and management of any returns of Products ordered by Customers.
These General Conditions of Sale may be supplemented by special conditions, set out on the website, before any transaction with the Customer.
These General Conditions of Sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.
They are accessible at any time on the website www.cabanachat.fr and will prevail, where applicable, over any other version or any other contradictory document.
These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the website on the date the order is placed.
The modifications of these General Conditions of Sale are opposable to the users of the website www.cabanachat.fr as from their posting on line and cannot apply to the transactions concluded previously.
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ARTICLE 2 - Products offered for sale
The Products offered for sale on the website www.cabanachat.fr are as follows:
The main characteristics of the Products and in particular the specifications, illustrations and indications of the dimensions or capacity of the Products, are presented on the website www.cabanachat.fr.
The Customer is required to read it before placing any order.
The choice and purchase of a Product is the sole responsibility of the Customer.
The photographs and graphics presented on the website www.cabanachat.fr are not contractual and can not engage the responsibility of the Seller.
The Customer is required to refer to the description of each Product in order to know its properties, essential features and delivery times, as well as, in the event of continuous or periodic supply of a good, the minimum duration of the proposed contract. .
The contractual information is presented in French and is the subject of a confirmation at the latest at the time of the validation of the order by the Customer.
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ARTICLE 3 - Period of validity of the Product offer
Product offers are subject to the limit of available stocks, as specified when placing the order.
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ARTICLE 4 - Seller's contact details
The Seller's contact details are as follows:
Mail: contact@cabanachat.fr
SONIS / Cabanachat.fr
SIRET 302 607 502 000 44,
Avenue de l'Océanie - ZA de Courtaboeuf - 91140 VILLEJUST,
In accordance with the Data Protection Act of January 6, 1978, reinforced and supplemented by the GDPR (general data protection regulation) which entered into force on May 25, 2018, the Customer has, at any time, a right of access , rectification, opposition, erasure and portability of all of his personal data by writing, by mail and justifying his identity, to the address of the Seller, mentioned above.
The validation of the order by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale.
The Customer acknowledges having the capacity required to contract and acquire the Products offered on the website www.cabanachat.fr.
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ARTICLE 5 - Orders
5-1. Placing the order
It is up to the Customer to select on the website www.cabanachat.fr the Products he wishes to order, according to the methods described on the website.
The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance. It is their responsibility to verify the accuracy of the order and to immediately report or rectify any errors.
The registration of an order on the website www.cabanachat.fr is carried out when the Customer accepts these General Conditions of Sale by checking the box provided for this purpose and confirms his order. This validation implies acceptance of all of these General Conditions of Sale as well as the general conditions of use of the website www.cabanachat.fr.
The sale is final only after sending to the Customer the confirmation of the acceptance of the order by the Seller by email, which must be sent without delay.
Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the methods described above, on the website www.cabanachat.fr constitutes the formation of a contract concluded at a distance between the Customer and the Seller.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the website www.cabanachat.fr.
5-2. Order modification
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.
5-3. Cancellation of the order
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be canceled, except for the exercise of the right of withdrawal or cases of force majeure.
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ARTICLE 6 - Prices
The Products are supplied at the current prices appearing on the website www.cabanachat.fr, when the order is registered by the Seller. The prices are expressed in Euros, HT and TTC.
The prices take into account any reductions that would be granted by the Seller on the website www.cabanachat.fr.
These prices are firm and cannot be revised during their period of validity, as indicated on the website www.cabanachat.fr, the Seller reserving the right, outside this period of validity, to modify the prices at any time. They do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the website www.cabanachat.fr and calculated prior to placing the order.
If the Customer requests a faster or more expensive shipping method than standard shipping, the additional delivery costs, as they appear at the time of validation of the order by the Customer, are fully payable by the Customer.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is established by the Seller and given to the Customer upon delivery of the Products ordered.
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ARTICLE 7 - Payment terms
The price is payable in cash, in full on the day the order is placed by the Customer, by secure payment, according to the following terms:
by bank cards: Bank card, Visa, MasterCard, American Express, other bank cards
by Paypal
Payment by credit card is irrevocable, except in the event of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the return of the corresponding sums.
Payment data is exchanged by Stripe in AES-256 encrypted mode using SSL, HSTS, which has PCI certification, an international data security standard.
Payments made by the Customer will only be considered final after effective receipt of the sums due by the Seller.
In addition, the Seller reserves the right, in the event of non-compliance with the terms of payment set out above, to suspend or cancel the delivery of orders in progress made by the Customer.
No additional costs, higher than the costs borne by the Seller for the use of a means of payment may be billed to the Customer.
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ARTICLE 8 - Deliveries
The Products ordered by the Customer will be delivered in mainland France to the address indicated by the Customer when ordering on the website www.cabanachat.fr.
Delivery consists of the transfer to the Customer of physical possession or control of the Product.
Except in special cases or unavailability of one or more Products, the Products ordered will be delivered at once.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above. However, these deadlines are provided for information only. If the Products ordered have not been delivered within 15 (fifteen) days after the indicative delivery date, for any reason other than force majeure or the act of the Customer, the sale may be terminated at the written request of the Customer under the conditions provided for in Articles L 216-2 L 216-3 L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days of the date of termination of the contract, to the exclusion of any compensation or withholding.
In the event of non-conformity of the delivered Product, the Seller - undertakes to remedy or reimburse the Customer, as indicated in the article - "Seller's liability - Guarantee".
The Seller bears the risks of transport and is required to reimburse the Customer in the event of damage caused during transport.
In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the related costs will be the subject of a specific additional invoicing, on estimate previously accepted by written by the Client.
The Customer is required to check the condition of the products delivered. He has a period of 3 (three) days from delivery to formulate by email any reservations or complaints for non-conformity or apparent defect of the delivered Products (for example damaged package already open ...), with all the relevant supporting documents (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed to comply and free from any apparent defect and no complaint can be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered for which the lack of conformity or the apparent or hidden defects have been duly proved by the Customer, under the conditions provided for in Articles L 217-4 et seq. Consumer Code and those provided for in these General Conditions of Sale (see guarantees, in particular).
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ARTICLE 9 - Transfer of ownership - Transfer of risks
The transfer of ownership of the Seller's Products, to the benefit of the Customer, will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said Products.
Whatever the date of the transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only take place when the Customer takes physical possession of the Products. The Products therefore travel at the risk and peril of the Seller.
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ARTICLE 10 - Right of withdrawal
In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay a penalty, at the end of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 7 (seven) days following notification to the Seller of the Customer's decision to withdraw.
Returns are to be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be returned to the market in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete Products are not taken back.
The right of withdrawal can be exercised online, using the withdrawal form attached hereto, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or of any other declaration, devoid of ambiguity, expressing the desire to retract.
In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the Product (s) purchased and the delivery costs are reimbursed; the return costs remaining the responsibility of the Customer.
The refund will be made within 14 (fourteen) days from the notification to the Seller of the withdrawal decision.
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ARTICLE 11 - Responsibility of the Seller - Guarantee
The Products sold on the website www.cabanachat.fr comply with the regulations in force in France and have performance compatible with non-professional uses.
The Products supplied by the Seller benefit as of right and without additional payment, regardless of the right of withdrawal, in accordance with legal provisions,
the legal guarantee of conformity, for Products which are apparently defective, damaged or damaged or do not correspond to the order,
the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the delivered products and rendering them unfit for use,
under the conditions and according to the methods referred to in the box below and defined in the appendix to these General Conditions of Sale (Guarantee of Conformity / Guarantee of Hidden Defects).
It is recalled that under the legal guarantee of conformity, the Customer has a period of two years from the delivery of the goods to act against the Seller; may choose between repairing or replacing the Product ordered, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code; is exempt from providing proof of the existence of the lack of conformity of the Product during the twenty-four months following delivery of the Product.
In order to assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 3 (three) days from the delivery of the Products or the discovery of latent defects in the deadlines referred to above and return the defective Products in the state in which they were received with all the elements (accessories, packaging, instructions, etc.).
The Seller will reimburse, replace or have repaired the Products or parts under warranty deemed to be non-compliant or defective.
Return costs will be reimbursed on the basis of the invoiced price.
Refunds for Products deemed to be non-compliant or defective will be made as soon as possible and no later than 14 (fourteen) days following the Seller's finding of the lack of conformity or the hidden defect.
The reimbursement will be made by credit on the bank card used by the Customer or by check sent to the Customer.
The Seller's liability cannot be engaged in the following cases:
non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to verify,
in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or force majeure.
The Seller's guarantee is, in any event, limited to the replacement or reimbursement of non-conforming Products or those affected by a defect.
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ARTICLE 12 - Protection of personal data
Pursuant to Law 78-17 of January 6, 1978 amended by Law No. 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices. , especially.
These data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.
The processing of information communicated through the website www.cabanachat.fr meets legal requirements for the protection of personal data, the information system used ensuring optimal protection of this data.
The Customer has, in accordance with national and European regulations in force, a right of permanent access, modification, rectification, opposition, portability and limitation of processing with regard to information concerning him.
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ARTICLE 13 - Intellectual property
The content of the www.cabanachat.fr website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
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ARTICLE 14 - Unpredictability
In the event of a change in unforeseeable circumstances during the conclusion of the contract, in accordance with the provisions of article 1195 of the Civil Code, the Party which has not agreed to assume a risk of excessively onerous performance may request a renegotiation of the contract. to its co-contracting party.
ARTICLE 15 - Force majeure
The Parties cannot be held responsible if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of article 1218 of the Civil Code.
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ARTICLE 16 - Applicable law - Language
These General Conditions of Sale and the operations resulting from them are governed by French law.
They are written in French. In the event that they are translated into one or more languages, only the French text will prevail in the event of a dispute.
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ARTICLE 17 - Disputes
All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not have been be resolved between the seller and the customer will be submitted to the competent courts under the conditions of common law.
The Customer is informed that he may in any event have recourse to conventional mediation, in particular with the Commission for consumer mediation (C. consom. Art. L 612-1) or with existing sectoral mediation bodies. , and whose references appear on the website www.cabanachat.fr or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
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ARTICLE 18 - Pre-contractual information - Customer acceptance
The fact for a natural person (or legal entity), of ordering on the website www.cabanachat.fr implies full and complete acceptance and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, to take advantage of any contradictory document, which would be unenforceable against the Seller.
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APPENDIX - Withdrawal form
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.cabanachat.fr, except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Conditions of Sale.
For the attention of ”Number and street of the Seller”
"Seller's postal code"
”Vendor's City”
Order from ”Date”
Order number: ............................................. ..............
Client name : .............................................. .............................
Customer's address: .............................................. .........................
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